Hotel Policies

The Cliffs Hotel and Spa is a family friendly hotel, which people of all ages are welcome to enjoy. Please be advised that all room reservations require the registered guest to be 21 years old or older.

The Cliffs Hotel and Spa is committed to providing a smoke-free environment for all guests and visitors of the property. Smoking in guest rooms or on hotel balconies is not permitted and results in deep cleaning fees. All Cliffs employees are happy to direct guests who smoke to areas designated for that purpose, if necessary.

Book your reservations directly with The Cliffs Resort and be assured you’ve got the lowest available rate. In addition to the best price, you’ll know you have received the most accurate and up-to-date information about the hotel, your room and the amenities and services available during your stay. We guarantee we care about your experience at The Cliffs more than anyone, so make the right choice and book directly with us.

For more information about our hotel in Pismo Beach, contact Guest Services at:

Direct: 805.773.5000
Toll Free: 800.826.7827
E-mail: [email protected].com

Best Rate Guarantee

Book your reservations directly with The Cliffs Hotel and Spa and be assured you’ve got the lowest available rate. In addition to the best price, you’ll know you have received the most accurate and up-to-date information about the hotel, your room and the amenities and services available during your stay. We guarantee we care about your experience at The Cliffs more than anyone, so make the right choice and book directly with us.

If you find a better rate for our hotel on any online travel site within 3 days of booking your reservation, call us and ask for the Reservation Manager or the Manager on Duty.

If it is determined that you have found a better rate for our hotel, we will not only match it, we will offer you your choice of one of the following:

  • A complimentary guestroom upgrade (based on availability).
  • Complimentary breakfast buffet for 2.
  • An additional 10% discount off your room rate.

Rate guarantee does not apply to the following:

  • Rates are not available to public, wholesale, negotiated, corporate, and group rates.
  • Rates that are already discounted, including AAA, AARP, state or federal per diem rates.
  • Package rates that include amenities and package extra night stay rates.
  • Extended stay rates.
  • Bidding website rates (including Priceline.com and Hotwire.com).
  • Undisclosed hotel rates.
  • Gift certificate and pre-paid rates.
  • The Cliffs Resort or Boutique Hotel Collection employee rates.

Book your reservations now at this Pismo Beach hotel.

Rate comparisons will be made net of any taxes, gratuities or other fees. The comparison rate must still be available at the time of verification. Rate differences caused due to currency exchange are excluded from the guarantee. Void were prohibited by law. The Cliffs Hotel and Spa reserves the right to modify or cancel the rate guarantee at any time without prior notice.